Interhubz

Interhubz revolutionizes the way businesses integrate their customer communication tools by seamlessly connecting Intercom and HubSpot. Designed specifically for teams where support runs on Intercom and sales or customer success operates in HubSpot, Interhubz addresses the common challenges of fragmented communication and timeline clutter. With Interhubz, organizations can convert multiple fragmented entries from Intercom conversations into a single, comprehensive note in HubSpot, ensuring that important context and details are never lost. This streamlined integration not only enhances efficiency but also improves collaboration between teams, as it provides a clear, unified view of customer interactions in one easily digestible format. By automating the synchronization of conversations, tickets, and contact information, Interhubz allows teams to focus on what truly matters: delivering exceptional customer experiences.

One note per conversation

Interhubz transforms the typical integration experience by condensing multiple Intercom conversation entries into a single, well-organized note in HubSpot. This feature eliminates the clutter of numerous timeline entries, allowing teams to quickly access the entire context of a conversation without sifting through disjointed fragments.

Intelligent contact matching

This feature uses advanced algorithms to intelligently match contacts and companies between Intercom and HubSpot. By leveraging email, phone numbers, and custom properties, Interhubz ensures that there are zero duplicates. This precision helps maintain a clean and accurate CRM, facilitating smoother interactions across teams.

One-click ticket creation

With Interhubz, users can create HubSpot tickets directly from Intercom with just one click. This feature includes bi-directional status sync, meaning that any updates made in one platform are automatically reflected in the other. This real-time synchronization streamlines ticket management, ensuring that support and sales teams remain aligned.

Noise guards

Interhubz comes equipped with smart noise guards that automatically filter out irrelevant conversations, such as bot interactions and spam. This feature allows teams to maintain a clean CRM, focusing solely on meaningful interactions that drive customer engagement and satisfaction.

Seamless conversation logging

Support teams can utilize Interhubz to effortlessly log conversations from Intercom into HubSpot. Each interaction is captured as a rich, formatted note that includes transcripts and attachments, ensuring that sales and customer success teams have all the context they need to follow up effectively.

Efficient ticket management

Sales teams can take advantage of one-click ticket creation from Intercom, allowing for quick action on customer inquiries. With automatic status syncing, teams can ensure that all ticket updates happen in real-time, reducing the risk of miscommunication and enhancing responsiveness.

Enhanced collaboration between teams

Interhubz fosters collaboration by providing sales and support teams with a comprehensive view of customer interactions. With clean timelines and relevant context at their fingertips, teams can work together more efficiently to address customer needs and drive satisfaction.

Minimizing manual work

By automating the integration between Intercom and HubSpot, Interhubz significantly reduces the manual effort required to manage customer interactions. Teams can eliminate the tedious tasks of copy-pasting and switching between platforms, allowing them to dedicate more time to strategic initiatives.

How does Interhubz improve my team's workflow?

Interhubz enhances workflow by consolidating multiple conversation entries into a single note in HubSpot, eliminating timeline clutter. This allows teams to quickly access relevant customer interactions without the distraction of fragmented data.

What kind of support does Interhubz offer?

Interhubz provides dedicated support to its users, ensuring that any issues or questions are addressed promptly. This contrasts with standard integrations that may rely solely on community forums for assistance.

Is it easy to set up Interhubz?

Absolutely! Interhubz can be set up in just a few minutes. The one-click OAuth connection requires no technical configuration or API keys, making it accessible for all team members.

Can I customize the noise filtering settings?

Yes, Interhubz allows users to customize noise guards according to their needs. You can set thresholds to block bot conversations, auto-closed tickets, and other low-value interactions, ensuring only meaningful data is synced to HubSpot.