Sobel
About Sobel
Sobel is a dedicated customer support platform crafted for early stage startups, featuring an innovative Messenger embedded directly into your product. Users can easily communicate with support teams without leaving the platform, ensuring an improved customer experience and efficient conversations. Sobel empowers small teams to excel in customer support.
Sobel offers a simple pricing structure aimed at small teams, with 4 seats included for free and additional seats at just $10 each. Users who join the waitlist receive a discount code for early adopters, making Sobel an affordable option for startups looking to enhance customer support.
Sobel provides a clean, user-friendly interface designed for seamless navigation. Its layout facilitates easy access to essential features like the Messenger, shared inbox, and knowledge base, ensuring that users can quickly find the information they need. Sobel's design prioritizes an intuitive experience for efficient customer support.
How Sobel works
Users begin by joining the Sobel platform and embedding the Messenger into their product. Once set up, they can engage with customers directly, utilizing a shared inbox to manage conversations efficiently. The intuitive layout makes it simple to navigate through conversation histories, prioritize queries, and access the knowledge base—all aimed at delivering exceptional support.
Key Features for Sobel
Embedded Messenger
Sobel's embedded Messenger feature allows users to communicate with their support team without leaving their product. This unique functionality enhances user experience by providing immediate access to assistance, driving customer satisfaction and loyalty, making Sobel an essential tool for startups focusing on customer support.
Knowledge Base
The knowledge base feature of Sobel empowers users to publish articles that help customers find answers to common questions. Integrated with the Messenger, it allows users to access help instantly, reducing the need to contact support and improving overall customer efficiency and satisfaction.
Blazing-fast Inbox
Sobel's blazing-fast inbox enables support teams to manage multiple conversations seamlessly. Users can prioritize and assign chats, ensuring efficient workflows and timely responses. This feature distinguishes Sobel by enhancing collaboration within support teams, leading to superior customer experiences.
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