Cosy

About Cosy

Cosy is a transformative tool designed to enhance community engagement within Slack, streamlining the processes of onboarding, connecting members, and moderating content. Built specifically for community managers and leaders, Cosy automates key interactions, saving valuable time while fostering a vibrant community atmosphere. With features like automated onboarding sequences, a member directory, and content highlighting, Cosy empowers users to create a welcoming environment that encourages connections and collaboration among community members. The platform's intuitive Slack integration allows for seamless access, making it easier than ever to keep your community engaged, informed, and connected. Whether you are leading a small group or a large community, Cosy is your partner in turning Slack into a thriving hub of interaction and support.

Features of Cosy

Automate Onboarding

Cosy allows you to create and automate up to 10 distinct onboarding welcome DM sequences. These can be sent from you, a team member, or the Cosy bot, ensuring a personalized touch for every new member. The onboarding process can be fully customized with personalized messages, including names and emojis, as well as configurable time delays. This feature helps maintain engagement even when you are not online, as new members receive timely and welcoming messages, enhancing their initial experience.

Connect Your Members

With Cosy, you can grow engagement by automatically introducing community members to one another through DMs. This feature enables opted-in members to be introduced on a regular basis, allowing them to connect and interact without manual effort from you. You can customize the frequency and timing of these introductions, promoting a sense of community and fostering valuable relationships among members. This automated approach enhances serendipity and helps members engage with others they may not have met otherwise.

Member Directory

Cosy provides a simple and searchable member directory that keeps all information within Slack. Community members can customize their profiles, and you can create tailored fields for them to fill out. New members receive prompts to edit their profiles, ensuring the directory is always up-to-date. This feature allows members to search for keywords and filter profiles, making it easy for them to connect with like-minded individuals or find specific expertise within the community.

Content Highlights

The Content Highlights feature allows you to instantly surface the top 10 most engaging posts in your community or identify public messages that have gone unanswered. By using quick slash commands, you can access these insights across specific channels or all channels in your workspace. This feature helps community managers identify popular topics and keep discussions lively, while also ensuring that important messages aren’t overlooked, promoting active participation.

Use Cases of Cosy

New Member Onboarding

With Cosy, community managers can streamline the onboarding process for new members, ensuring they receive a warm welcome and essential information immediately after joining. This automated approach saves time and ensures consistency, making new members feel valued and informed from the get-go.

Facilitating Member Connections

By automating introductions between community members, Cosy helps foster relationships and encourage networking. This use case is particularly beneficial for communities with diverse interests or expertise, as members can easily connect with others who share similar passions or goals.

Maintaining a Safe Community

Cosy’s moderation features automatically detect duplicate posts and abusive language, helping community managers maintain a safe and welcoming environment. This use case is crucial for communities that prioritize respectful interactions and want to minimize the risk of spam or harassment.

Highlighting Engaging Content

Community leaders can leverage Cosy to automatically surface the most engaging posts and discussions, ensuring that members are aware of valuable content. This use case enhances community dynamics by encouraging ongoing participation and discussion around popular topics.

Frequently Asked Questions

How does Cosy automate onboarding for new members?

Cosy can automate onboarding by creating up to 10 welcome DM sequences that are sent to new members immediately or at scheduled intervals. The messages can be personalized and configured to enhance the onboarding experience.

Can I customize the member directory fields?

Yes, you can create a member directory with up to 10 custom fields that members can fill out. These fields can include text entries, multiple-choice questions, and more, allowing for a tailored profile experience.

How does the member introduction feature work?

Cosy automatically introduces opted-in community members to each other through DMs at customizable intervals. This feature fosters connections by allowing members to meet and engage with one another without manual intervention.

What moderation features does Cosy offer?

Cosy includes moderation capabilities that detect duplicate posts and abusive language in your community, helping to keep discussions safe and respectful. This ensures a healthier environment for all members and reduces the burden on community managers.